Returns & Exchanges
At Onecompress, your satisfaction is our priority, which is why we offer a 30-day return policy on all items in original condition. If you are not completely satisfied with your purchase, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in unworn, resaleable condition.
- 3.Ship the Item
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.